United Kingdom firm Keystone Law, which established Keypoint Law in Australia almost 3 years ago, has garnered a top ranking in every area of the Legal Week Best Legal Adviser Report.Industry leading publication Legal Week has revealed the findings of the report which canvassed the views, of around 800 clients, from 250 national law firms. Respondents were asked to rate the importance of and their own satisfaction levels in:
- Quality of legal advice
- Quality of service delivery
- Commercial approach and business understanding
- Communication and responsiveness
- Value for money
- Billing practice/transparency
- Partner level contact
- Automation
- eBilling
- Alternative low cost centres
- Innovation overall
Keystone Law was the only firm to rank amongst the top 5, across all 11 categories in the appropriately named Best Legal Adviser Report.
Law firms which passed a certain participation and score threshold were then awarded best Legal Adviser status with Keystone making an appearance in each category. Benchmarked against firms such as Allen & Overy, DLA Piper, Mischon De Reya and Eversheds, Keystone was commended particularly for its clear, concise and pertinent advice” as well as “a quick understanding of the key problems and imaginative solutions”. The firm was also praised for its “City-quality, partner-level advice” and strong relationships based on a profound business understanding.
Managing director James Knight outlines that
“From a client’s point of view…the service that they require is both flexible and agile. All clients benefits from that today and that is exactly what Keystone provides. It is with no small amount of pride that I thank everybody who participated in providing this astonishing feedback, it’s a real representation of a joint effort and collaboration of huge proportions.”
Keypoint Law CEO, Warren Kalinko, commented:
“We’re delighted with the recognition being given to Keystone Law UK – which reflects a growing appreciation of the benefits for both clients and lawyers of the firm’s innovative approach. This recognition is emerging in Australia too, with Keypoint Law – established here by Keystone Law UK almost 3 years ago – being recognised as “Australian Boutique Law Firm of the Year” and “Boutique Diversity Law Firm of the Year” at the 2016 Australasian Law Awards and 2016 Women in Law Awards, respectively.”
Click here to download the full report